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Policy Spotless Group Limited and its subsidiary
companies (each and together, "Spotless", "we" or "our") is committed to
protecting the privacy of the personal information it collects, handles
and stores and that these activities are carried out in accordance with
the legislative requirements of the relevant
jurisdictions.
Application This policy
supersedes in its entirety all previous policies.
Respect
of Your privacy Spotless respects our customers', clients',
suppliers' and employees' (each and together, "you" or "your") right to
the privacy of their personal information. We have developed and
implemented policies and procedures that ensure all personal information
is handled sensitively, securely and in accordance with the relevant
jurisdictions legislative requirements.
This Privacy Policy
details:
- the types of information we may hold about you and for
what purposes; - how we may collect, retain, use and disclose that
information; - information that you should be aware of regarding
information we collect about you; - your rights to access information
we may hold about you; and - where you can obtain further
information.
What personal information do we collect and
store? Depending on the nature of your relationship with
Spotless, we may collect personal information such as your name, address,
telephone number or email address. For prospective employees, we may also
seek information such as your resume and employment history and for
customers we may collect information about the use of our products and
services. Spotless shall only collect information about you if it is
reasonable, practical and legal to do so.
Spotless has in place
measures to ensure your personal information is protected from loss,
misuse, unauthorised access, disclosure or amendment. We also have in
place procedures to destroy or permanently remove the identity of personal
information as it becomes obsolete.
In general terms, you are under
no obligation to provide any information that we may request of you. You
should however be aware that by withholding requested information, we may
be unable to provide you with our goods or services, particulary if the
information requested is required by law.
How do we use
your personal information? Spotless typically uses personal
information collected for purposes such as keeping you informed of our
products or services, undertaking business transactions with you,
complying with our obligations of employment and keeping you updated on
company information and events such as shareholder meetings.
We may
disclose your information to a third party in the event it is legal to do
so and/or we are compelled to do so by law.
You have the right to
tell us not to send you information other than for the main purpose for
which we have collected your personal details. If you would like to
exercise this right, please contact the Spotless Privacy
Officer.
Accessing your personal information On
request, we shall provide you with access to any personal information we
may hold about you (unless otherwise permitted by law). To obtain your
personal information you should contact the Spotless Privacy
Officer.
Prior to providing any information to you, we will require
proof of identity. In most cases, your information shall be provided free
of charge, however for complex or substantial requests we may charge a
reasonable fee for this service.
Should you wish to update or amend
personal information that we hold, you should contact the Spotless
business area to which you supplied your initial information so that we
may make the change.
Further information Should
you require further information about privacy and wish to contact the
authorities in your country:
Should
you require further information from Spotless, please contact the Spotless
Privacy Officer via:
- Main - C/- Level 3, 350 Queen Street,
Melbourne 3000; or - Email - privacy@spotless.com.au
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